The content listed below is non-accessible for the following reasons:
Issues with Images, audio and video
Some images do not have a meaningful text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.1 success criterion 1.1.1.
- By September 2021, all images will have meaningful text alternative. Purely decorative images will have blank alt text and infographics and charts will have a link to a full description of the content. All new images that are being added to the site now are compliant.
Some image include text as part of the image, so people using a screen reader cannot access the information. This fails the WCAG 2.1 success criterion 1.4.5.
- By September 2021 all images containing text will have a suitable text alternative to include the image text. New images won’t include text that forms part of the message.
Not all audio only files have a transcript, making the content inaccessible to website users who cannot hear. This fails the WCAG 2.1 success criterion 1.2.1.
- All audio only files will have transcripts by September 2021. All new audio content will be accompanied by transcripts.
Not all video only files have a transcript, making the content inaccessible to users who cannot see. This fails the WCAG 2.1 success criterion 1.2.1.
- All video only files will have a transcript by September 2021. All new video only files will be accompanied by transcripts.
Not all videos have captions that are synchronised to the audio content of the video, making them inaccessible to people who cannot hear. This fails the WCAG 2.1 success criterion 1.2.2.
- All video and audio content will have captions by September 2021. All new video and audio content will have captions.
Not all videos have audio descriptions of important visual information that doesn’t have audio, making this inaccessible to people who can’t see. This fails the WCAG 2.1 success criterion 1.2.5.
- All videos will have audio descriptions by September 2021. All new videos will have audio descriptions before they are published.
Issues with contrast, links, structure and keyboard operability
Some elements have low contrast levels (e.g. copyright information on some images, search field), which can result in text being difficult to read, especially for people with low vision, poor eyesight or colour blindness. This fails the WCAG 2.1 success criterion 1.4.3.
- This issue will be fixed by Autumn 2020 as part of an accessibility upgrade of the website’s Content Management System.
Some links do not use text that is meaningful out of context, which can result in users of screen readers not being able to understand the link without reading the surrounding text and users of speech recognition software being less able to target links accurately using voice commands. This fails the WCAG 2.1 success criterion 2.4.4.
- All links will be reviewed and fixed by September 2021
Some links to external sites open in a new browser window and some open in the same browser window making the site behaviour unpredictable, which can result in the site being less accessible for people with some cognitive disabilities and people who use screen readers. This fails the WCAG 2.1 success criterion 3.2.2.
- All links to external websites will be reviewed and will open in a new browser window by September 2021
Not all headings are hierarchical, making the site more difficult for users of assistive technology such as screen readers to access. This fails the WCAG 2.1 success criterion 1.3.1.
Heading have on occasion been used to highlight information rather than for headings, making the site more difficult for users of assistive technology to use. This fails the WCAG 2.1 success criteria 1.3.1 and 2.4.6.
- These issues will be fixed as part of an accessibility upgrade of the Haiku Content Management System (Autumn 2020) and as part of a review of how headings are used in the content (September 2021).
Not all page titles are unique and indicate the page’s topic or purpose, which can result in people with cognitive disabilities being unable to quickly orientate themselves within the site and identify the purpose of the page without interpreting its entire contents. This fails the WCAG 2.1 success criterion 2.4.2.
- All page titles will be reviewed and fixed by March 2020.
Tables don’t have a table header row, making them less accessible to people using assistive technology; also layout tables are used to create columns rather than to display tabular data. This fails the WCAG 2.1 success criteria 1.3.1 and 1.3.2.
- This will be fixed as part of an accessibility upgrade of the website’s Content Management System to be completed in Autumn 2020, and reviewed for content by September 2021.
The layout of some pages don’t work as well on small devices and with style sheets turned off, which can cause issue for people using screen readers, keyboards and their own style sheets. This fails the WCAG 2.1 success criteria 1.3.2 and/or 2.4.3 .
- Pages were the layout isn’t optimal will be amended by September 2021.
The content of some pages is not in logical order if the styling is removed through use of assistive technologies. This fails the WCAG 2.1 success criterion 1.3.2.
- Pages containing this issue will be reviewed and fixed by September 2021
Not all forms have labels indicating the purpose of the field that they relate to, which can result in people with reading difficulties having problems understanding the purpose of the content and users of screen readers being unable to easily navigate the form.
- All forms will be reviewed to ensure that they have appropriate field labels by December 2020.
It isn’t possible to carry out all tasks using a keyboard (for example the dropdown navigation on the main horizontal navigation bar isn’t accessible), which can make the site less accessible to people with mobility impairments. This fails the WCAG 2.1 success criterion 2.1.1.
- This will be fixed as part of an accessibility upgrade of the Haiku Content Management System to be completed in Autumn 2020.
Carousels do not have obvious controls for users to stop the auto-rotate, which can cause people with cognitive disability that affect focus and concentration to be distracted making the site less accessible. This fails the WCAG 2.1 success criterion 2.2.2.
- By September 2021 this will be fixed, or, if not possible, the auto-rotate will be turned off.
The CMS code is being checked to ensure that it meets the robust accessibility criteria 4.1.1, 4.1.2 & 4.1.3.
This will be done as part of an accessibility upgrade of the Haiku Content Management System to be completed in Autumn 2020.
Documents (Word & PDF)
Many of the documents (Word and PDF) on this site do not meet accessibility standards, which could result in them not being fully accessible to users of screen readers.
Documents that are essential to the service we provide will be either converted to HTML pages or replaced with accessible versions by September 2021. Any new documents published will meet accessibility standards.
We do not consider any of the accessibility issues to be a disproportionate burden and aim to make the site fully compliant by September 2021.
Content that’s not within the scope of the accessibility regulations
Our site includes third party content and functionality. This may direct you to a related service, link to another site or supporting documentation. We are not responsible for the accessibility of third-party content or to other sites we link to.
- YouTube videos
- Sound Cloud audio files
- Google maps
We will provide an accessible alternative to any third-party content that isn’t compliant.
Third party platforms
We often create content which is hosted on third party platforms. This includes:
- video which we host on YouTube, SoundCloud or Vimeo
We are responsible for ensuring the content we supply meets accessibility requirements; however, we are not responsible for the accessibility of the platform itself.
Video and audio content
This site has pre-recorded audio and video content that was published before 23 September 2020, which is exempt from the accessibility regulations.
Documents (Word & PDF)
This site has a small number of Word and PDF documents which were published before September 2018. These aren’t essential to the service we provide and won’t be replaced. If you experience any difficulties accessing these documents, please email email@example.com. Any new documents published will meet accessibility standards.
This site contains archived content, which is exempt from the accessibility regulations. The archived content is all internal announcements and external news stories published prior to 23 September 2018, but which have not since been updated.